Terms & Conditions

1. Introduction

Welcome to the Panda'monium Designs website. These Terms and Conditions ("Terms") govern your use of our website located at pandamoniumdesigns.com.au ("Website") and any services provided by Panda'monium Designs ("we", "us", or "our").

By accessing our Website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Our Services

Panda'monium Designs provides professional lighting design services for various events and productions, including but not limited to:

• Concert and live music lighting
• Theatre and stage productions
• Corporate events and conferences
• Festivals and outdoor events
• Orchestra and classical performances
• Touring productions

Specific services, deliverables, and terms will be outlined in individual service agreements or quotes provided to clients.

3. Website Use

When using our Website, you agree to:

• Use the Website only for lawful purposes
• Not attempt to gain unauthorised access to our systems or data
• Not use the Website to transmit any harmful code, viruses, or malware
• Not engage in any activity that could damage, disable, or impair the Website
• Not reproduce, duplicate, or copy any content without our express permission
• Provide accurate and truthful information when submitting enquiries

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Panda'monium Designs or our licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our Website without our prior written consent.

5. Quotes and Pricing

All quotes provided are valid for 30 days from the date of issue unless otherwise specified. Quotes are based on the information provided at the time of enquiry and may be subject to change if project requirements change.

Unless otherwise stated, all prices are in Australian Dollars (AUD) and are exclusive of GST. GST will be added where applicable.

Additional costs may apply for travel, accommodation, equipment hire, and other expenses as outlined in individual quotes or service agreements.

6. Payment Terms

Payment terms will be specified in individual service agreements or invoices. Generally:

• A deposit may be required to secure services
• Final payment is due as specified in the invoice or agreement
• Late payments may incur interest charges as permitted by law
• We reserve the right to suspend or terminate services for non-payment

7. Cancellation and Refunds

Cancellation policies will be outlined in individual service agreements. Generally:

• Cancellations must be made in writing
• Deposits may be non-refundable depending on the timing of cancellation
• Cancellation fees may apply to cover costs already incurred
• We reserve the right to retain reasonable compensation for work already completed

In the event we need to cancel services due to circumstances beyond our control, we will provide reasonable notice and refund any payments for services not rendered.

8. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law:

• Our liability for any breach of a consumer guarantee is limited to re-supplying the services or paying the cost of having the services supplied again
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services
• We are not liable for any loss or damage caused by circumstances beyond our reasonable control

Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

9. Indemnification

You agree to indemnify and hold harmless Panda'monium Designs, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Website or services, your breach of these Terms, or your violation of any rights of a third party.

10. Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, power outages, telecommunications failures, or industrial disputes.

11. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control, or accept responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.

12. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which forms part of these Terms. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website or services after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Governing Law

These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes arising from these Terms or your use of our Website or services will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements entered into, constitute the entire agreement between you and Panda'monium Designs regarding your use of our Website and services. These Terms supersede any prior agreements or communications.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us: